Refund Policy

Last updated:23/03/2025

At Hudhudninoz, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

We accept returns within 7 days of delivery.

To be eligible for a return:

The item must be unused, unworn, and in its original packaging.

You must provide a receipt or proof of purchase.

Certain types of goods (like perishable or personalized items) may not be returnable.

To initiate a return, please contact us at contactus@hudhudninoz.com with your order number and reason for return.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within [5-7] business days.

If rejected, we will notify you with the reason.

If you haven’t received a refund:

Check your bank account again

Contact your credit card company (it may take time before your refund is officially posted)

If you've done all of this and still haven’t received your refund, please contact us at contactus@hudhudninoz.com

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at contactus@hudhudninoz.com.

Certain types of products cannot be returned, such as:

Perishable goods (like food, flowers, or cosmetics)

Customized or personalized items

Gift cards

Downloadable software or digital products

Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective product).

We recommend using a trackable shipping service.

If you have any questions regarding refunds or returns, feel free to reach out:

📧 Email: contactus@hudhudninoz.com